Payroll Operations Team Manager
Current Vacancies

Payroll Operations Team Manager

Paycheck Plus is Ireland’s award winning payroll outsource provider for the Small & Medium sized business. Head Office is based in Drogheda, Co Louth just 20 minutes from Dublin Airport and 20 minutes from Dundalk.

At Paycheck Plus we believe in offering our clients a first class service focusing on their specific needs with our specialist tailored services and expert knowledge in payroll calculations and employment law. We are looking for additional expertise from enthusiastic team-players to assist us in our growing business. Third level degree, IPASS Accreditation or similar is essential for role as is proven experience in a bureau or large volume payroll environment.

Payroll Operations Team Manager

 Reporting to the Chief Operations Officer, the ideal candidate will have a minimum of 3 years management experience within a Bureau / Practice / Shared Service Environment.

Duties & Responsibilities

Payroll Team/People Development

  • Lead, manage and motivate the Payroll Team (Irish and UK) of 20 Payroll Specialists at different levels in their payroll careers through performance appraisals, training, scheduling, recruitment and induction ensuring rollout of team’s desired objectives and goals
  • Liaise with Senior Management to ensure resources are in place to facilitate ongoing training, absenteeism, professional development
  • Plan, organize and schedule tasks and process flows on a cyclical basis i.e. weekly, fortnightly, bi-monthly, quarterly etc.
  • Support the Payroll Team in communicating with their client base and setting fees for additional payroll requirements
  • Support the Payroll Team in providing ad-hoc solutions to client queries

Technical/Compliance Expertise

  • Be the “go to” person assistance and provide support with technical/legislative/systems queries
  • Evaluate current systems and internal practices, develop and recommend policies and procedures to ensure payroll is processed accurately and efficiently in a timely and compliant manner
  • Ensure compliance, data protection and control risk within the function
  • Regular auditing of documentation to ensure compliance with regulatory requirements
  • Ensuring compliance with all internal controls, KPIs, budgets and other financial and quality control matters
  • Liaise with IT and Software Support to enable continuous improvement of procedures and processes

Client Relationships

  • Manage the process of onboarding new clients to include liaising with clients and markets ensuring expectations are managed and adequate resources are allocated
  • Monthly contact with client base where required and ensuring work carried out by the team is absolutely accurate
  • Be enthusiastic and passionate about providing clients with the highest level of service
  • Maintaining and further developing the relationship with the existing customer base throughout Ireland and the UK

Qualities, Skills, Experience and Qualifications

  • A minimum of 3 years’ experience managing a team within a bureau or shared service environment
  • Team player who develops and maintains productive relationships with internal and external stakeholders
  • Ability to communicate effectively and diplomatically, both verbally and in writing with personnel at all levels of the organisation
  • Strong collaboration skills
  • Experience of the major payroll software packages to include Sage Micropay, MegaPay, BrightPay
  • Proficient user of Microsoft Office Suite, particularly Excel & Outlook
  • Excellent time management, administration skills and attention to detail
  • Excellent organisational skills with the ability to work effectively under pressure
  • Genuine passion for payroll
  • Solid commercial and financial acumen with strong analytical experience
  • Strong and proven problem-solving abilities

Compensation and Benefits Package

  • Attractive salary package based on relevant experience
  • Company Pension
  • Hospital Saturday Fund
  • Life Assurance
  • 22 Days Annual Leave
  • Bonus structure based on company and employee performance
  • Education Bursary

Please forward your CV along with a cover letter explaining why you would be suitable for this position to bgrogan@paycheckplus.ie