ISO & Me – An introduction to Audrey O’Shea

About ISO

Our payroll service has recently been accredited with ISO 9001 – Quality Management Systems and ISO 27001 Information Security Standards. Achieving ISO accreditation means better risk and quality management for our clients. Although accuracy and regulatory compliance has long been at the forefront of our organisation, this accreditation provides demonstrable proof of Paycheck Plus’ commitment to quality and security.

My role involves detailing and maintaining the standard operational practices of Paycheck Plus. This consists of all company policies, procedures and associated records. These procedures ensure that we have a standard means of assessing our payroll bureau’s compliance against all of our client’s requirements as well as any other payroll processing criteria. It is meticulous work, but it is vital to ensuring we maintain consistently high payroll service levels. And it is great to work for an organisation that whole-heartedly supports this work and the ISO 9001 standard that verifies it.

Security of payroll data is paramount. As an organisation we want to provide our payroll processing clients with the confidence and assurance they deserve. So we are immensely proud of our Information Security Standard (ISO 27001) accreditation. This standard, pertains to our payroll services’ security arrangements. It is a means of assessing the level of information security compliance within the payroll bureau. Naturally, being a payroll processor, it is vitally important to reassure all clients that we have the necessary control measures in place to verify our compliance.

But our commitment to Information Security and Quality Management goes beyond the policies and procedures. As part of my role, all Paycheck Plus employees are also trained on the various tasks to be carried out that ensure that we are adhering to ISO 9001 & ISO 27001. We are not just concerned with managing the physical security risks involved in running a Payroll Bureau we are also determined to provide the country’s best outsourced payroll service and our ISO accreditations help make that possible.

About Me

Tell us a little about your role at Paycheck Plus and what you enjoy most:

My role encompasses Quality control, and full responsibility for detailing and maintaining the standard operational practices of Paycheck Plus.  This consists of all company policies, procedures and associated records.  I enjoy the organisational aspect of this, along with the build up to our Audits.  Our next one is due to take place in November 2020.

What is the best thing about working for Paycheck Plus?

The freedom I have within the role to manage and prioritise my workload, along with working for an organisation that whole-heartedly supports this work and the ISO standards that verify their commitment to providing a high-quality service.

If you did not work within the Payroll profession, what would you have liked to work at?


What 3 words would colleagues use to describe you?

Organised, Personable, Hard Working

What is your favourite place in the world?

West Cork

What is your favourite music anthem?

Bohemian Rhapsody

What is your favourite food?

Lebanese cuisine

Have you any hidden talents that you would like to share?

I achieved my Black belt in Taekwondo at the age of 35 and I am a European Gold Medallist in Taekwondo Patterns (Kata).

Paycheck Plus, Your ISO Accredited Payroll Service

We provide comprehensive, ISO accredited payroll services to organisations throughout Ireland and the UK. Our award-winning team of payroll experts provide a cost effective payroll outsourcing services to organisations of all sizes. We specialise in all aspects of payroll, including payroll consultancy, payroll audits, payroll reporting, payroll training, company set-up and wind-down, and special projects.

To ensure payroll accuracy or for more information on our payroll services simply request a callback now or call our office on +353 (0) 1 905 9400.